Knowledgebase :: Troubleshooting Read Live Issues :: Read Naturally, Inc.

Troubleshooting Read Live Issues

Read Live: Issue with Read-Along Step on iPad iOS 15.4

Read Article (Released March 2022) (4641 Views)

Read Live: Cannot open "Importing Student Data" document

Read Article (5174 Views)

Read Naturally Live: Cannot open or print placement stories

Read Article (4709 Views)

Read Naturally Live: Cannot open or print Welcome Letter or Stories from the Students page

Read Article (4590 Views)

Read Naturally Live: Reports can include extra, blank pages

Read Article (4335 Views)

Read Live: Some of the students in my group aren't appearing on a list. Why aren't they there? Where did they go?

Read Article (5027 Views)

Read Naturally Live: Can't change a student's Series, Level, or Goal in the Staff Member Module because the software says the student is still logged in.

Read Article (4926 Views)

Read Live: Some students or staff members no longer seem to appear on a list in the Staff Member Module. They were there a minute ago. Where did they go?

Read Article (4999 Views)

Read Live: Can’t log student out when already logged in

Read Article (5803 Views)

Read Live: Student exits to Login page after clicking Back button or swiping

Read Article (6790 Views)

Read Naturally Live: Text box disappears when trying to type a prediction, quiz-question answer, or retell

Read Article (4926 Views)

Read Naturally Live: Resetting stories that experience an "unexpected problem" message

Read Article (5809 Views)

Read Live: Students hear no audio or receive "connection lost" message

Read Article (13105 Views)

Read Naturally Live: Reports show inaccurate time spent

Read Article (5753 Views)

Back to Knowledgebase

Please let us know what questions you have so we can assist. For Technical Support, please call us or submit a software support request.