Knowledgebase :: Troubleshooting Read Live Issues :: Read Naturally, Inc.

Troubleshooting Read Live Issues

Read Live: Issue with Read-Along Step on iPad iOS 15.4

Read Article (Released March 2022) (3241 Views)

Read Live: Cannot open "Importing Student Data" document

Read Article (3599 Views)

Read Naturally Live: Cannot open or print placement stories

Read Article (3116 Views)

Read Naturally Live: Cannot open or print Welcome Letter or Stories from the Students page

Read Article (3170 Views)

Read Naturally Live: Reports can include extra, blank pages

Read Article (2799 Views)

Read Live: Some of the students in my group aren't appearing on a list. Why aren't they there? Where did they go?

Read Article (3546 Views)

Read Naturally Live: Can't change a student's Series, Level, or Goal in the Staff Member Module because the software says the student is still logged in.

Read Article (3290 Views)

Read Live: Some students or staff members no longer seem to appear on a list in the Staff Member Module. They were there a minute ago. Where did they go?

Read Article (3238 Views)

Read Live: Can’t log student out when already logged in

Read Article (4236 Views)

Read Live: Student exits to Login page after clicking Back button or swiping

Read Article (5012 Views)

Read Naturally Live: Text box disappears when trying to type a prediction, quiz-question answer, or retell

Read Article (3294 Views)

Read Naturally Live: Resetting stories that experience an "unexpected problem" message

Read Article (4184 Views)

Read Live: Students hear no audio or receive "connection lost" message

Read Article (11011 Views)

Read Naturally Live: Reports show inaccurate time spent

Read Article (4166 Views)

Back to Knowledgebase

Please let us know what questions you have so we can assist. For Technical Support, please call us or submit a software support request.